OnHand Releases Updated Open Exchange Policy -- Effective June 1st, 2016

50 Terminal Street
Building 2, Suite 716
Boston, MA 02129
DATE:  4/21/2016
To:  All OnHand Bookstore Partners


OnHand Releases Updated Open Exchange Policy -- Effective June 1st, 2016
Only 30 more days to exchange discontinued product lines for full value!


BOSTON --April 20, 2016 --(ONHAND) -- Beginning Wednesday June 1, 2016 OnHand will adopt an updated Open Exchange Policy for Charging Station customers.  The updated policy has been posted on OnHand's website at,  www.getonhand.com/pages/merchandising. The new revision will limit the products that OnHand accepts for return.  Previously, as a part of the Open Exchange Policy, OnHand accepted returns of overstock product against any previous OnHand purchase despite the original purchase date.  However, effective June 1st OnHand will no longer authorize returns on products that have been discontinued from production and are no longer available for resale.  Customers will have 30 days after a discontinuation announcement to return discontinued items for full value.

Now through May 31st, 2016 all OnHand Charging Station customers will be able to return any previously purchased OnHand item for full value.  OnHand issues credit for each returned item, either the current sales price of the SKU or the price the reseller originally purchased at, whichever is lower. 

Discontnuation Announcement

Effective immediately the following OnHand product lines have been officially discontinued.  These items will be accepted for return through May 31st, 2016.

  • 4GB, 8GB, & 16GB USB Wristbands
  • iPhone 5 Card Cases
  • 30pin to USB Apple Charging Cables
  • Orange and Grey Portable Sport Speakers

OnHand prides itself on its ability to help our campus stores mitigate their inventory risk and stay in front of fast moving tech trends.  Instead of getting stuck with old inventory, OnHand helps replace old inventory with new offerings.  Going forward OnHand will continue to support customers with the ability to swap out slow moving products with the updated Open Exchange Policy.


About OnHand

OnHand, LLC -  (www.getonhand.com) - In 2014 OnHand launched the Charging Station Merchandiser to help bookstores provide their students with a free charging service.  The company is guided by its desire to become the number one brand of technology accessories in the collegiate market. 


If you would like more information, please call OnHand at (877) 234-4493 or send an email to jeff@getonhand.com.
November 27, 2015

OnHand Black Friday - Cyber Monday Weekend Deal

This savings-filled (but sometimes shameful) shopping weekend brings about the best deals of the year. So if you're looking for discounts on your favorite OnHand products, whether it be an everlasting, unbreakable charging cable or a cute shower speaker companion, know you can get 25% OFF this weekend by using the code "BlackFriday2015". Valid through 11.30.15. 

Also, if you're looking for any other black friday/cyber monday deals, check out: http://www.rebateszone.com/black-friday-guide-holiday-gift-ideas

July 01, 2015

26 Ingenious Products You Need Every Time You Shower

12. This turtle-shaped shower speaker that is too excited to jam out with you.

This turtle-shaped shower speaker that is too excited to jam out with you.

Get it here.

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The Launch of the Charging Station Merchandisers

Our Best Camex Ever!

The OnHand team returned from Camex (Campus Market Expo) last week where we just launched our new product line and our Charging Station Merchandisers! The Charging Station is a totally new offering to the retail space and a true innovation for the collegiate bookstore market. We designed the charging station to not just help stores attract more customers, but to help keep their customers engaged in the store longer and boost tech sales. The Charging Station allows customer to actually use and demo the products (charging cables and Bluetooth speakers) that are actually sold right there on the merchandiser. On top of the physical display OnHand has also instituted a true merchandising program to help retailers stay in front of the rapidly changing market of tech products. We are constantly conducting market research with students where we're going to campuses to engage students in product surveys and focus groups. We're talking with students about tech accessories, mobile usage, buying preferences, and ultimately we're keeping a pulse on tech trends. This helps us produce and offer the hottest tech accessories which can be sold on the charging station.

After Camex it is clear our vision is resonating with store managers. We heard from a number of people that we were the "best in show" which was supported by a strong adoption of the charging station. It's evident the roll out of the charging station is going to be a big one for the 2014 Back to School season! Below is a picture of our Charging Station. If you would like more info about the Charging Station Merchandiser or our merchandising program, please give us a call at 877.234.4493 or email us at Andrew@getonhand.com

OnHand Announces the Charging Station


OnHand announces the Charging Station! A new merchandiser designed to make your store a destination for customers, increasing the foot traffic and amount of time customers spend in your store. The Charging Station features a sleek eye catching design that serves both form, and functional. "We designed the charging station to not just help stores attract more customers, but to also keep customers in the store longer and increase tech sales." – Andrew Kitzenberg (OnHand C.E.O.)
The Charging Station maximizes customer engagement by allowing customers to charge up with product demos. The Charging Station includes 2 Bluetooth speakers and 3 charging cables that allow customers to test out the products and give them the ability to charge any devices. Utilizing a minimal footprint (2’ x 3’) the Charging Station merchandiser maximizes tech sales per sq. ft. The Charging Station allows retailers to increase tech offerings by merchandising up to 120 units. For more information about how the merchandiser can help your store, reach out to Andrew Kitzenberg at andrew@getonhand.com

OnHand Launches its New Student Orientation Program

Today's technologically advancing world means more efficient and better ways for colleges to connect with students. Each and every first year class means another round of burdensome paperwork that is necessary for new student orientation.  OnHand has devised a program to efficiently distribute materials, promote school spirit, and cut back on printing costs and paper waste by preloading all the required handouts for orientation on a custom usb flash drive wristband. Learn how the OnHand USB flash drive wristband is helping colleges for their student orientations: read more.

The Perfect Gift To Show Gratitude

OnHand has launched a new Teacher Appreciation Program to help extend the gratitude that teachers deserve for their hard work this year. With teacher appreciation week approaching it is time to break out of the mold of gift cards and lunches, and give teachers a unique present they will truly enjoy! read more

Boston Bombing Suspect Shootout Pictures

Creative Commons License
Each of these pictures on this page together with the description of them are individually licensed by Andrew Kitzenberg with the requirement of attribution to Andrew Ktizenberg and a reference to his company’s website www.getonhand.com under a Creative Commons Attribution-NoDerivs 3.0 Unported License

These pictures have been made available to the public for free and I have asked that all news and media outlets please donate a contribution to The ONE FUND Boston.  Please let us know about your donation by emailing media@getonhand.com



UPDATE 2:55PM 4/26/2013: All net proceeds from the sale our BOSTON STRONG USB Wristbands will be donated to the One Fund Boston.  We have already collected over $10,000 to support the victims of the Boston Marathon Attacks.


UPDATE 11:00AM 4/24/2013: The pictures are back up and available to the public.  


UPDATE 3:20PM 4/23/2013: I have decided to take down the photos during the ongoing investigation.


On Thursday night [Friday morning] at 12:45am EST.  I was in my living room working on my computer when I heard multiple “pops” coming from outside.  At that point, I had no idea that I was about to become an eye witness to the biggest news story in the country.


When I looked outside my window, I could clearly see two people (the Tsarnaev brothers) taking cover behind an SUV and engaging in gunfire. After witnessing shots being fired I promptly ran up the stairs to my 3rd floor bedroom to distance myself a little further away from the gunfire. As I ran into my room, overwhelmed by shock, adrenaline, and curiosity, I jumped onto my bed to stay below the windows but also have a clear view at the shooters and photograph the event. As soon as I was laying safely on my bed I started taking pictures with my iPhone 5 and captured the following images that documented the terrifying shootout with the Tsarnaev brothers, which then led to an overnight citywide manhunt.



 Here are the two brothers taking cover behind the black Mercedes SUV and shooting towards Watertown Police officers. (Taken at 12:46:11AM)



 The shooters were also driving the green sedan on the left. They had the back passenger door open and were going back into the car where they had additional supplies (assumingly, more ammunition and explosives). They also had backpacks at their feet where they also had additional supplies.



 This is a view from the west-facing window in my bedroom and at the end of the block (Laurel St.) you can see multiple police vehicles. These vehicles were about 75-80 yards from the shooters. (Taken at 12:46:25AM)



 Here it’s clear to see the brothers taking aim and firing on the officers. (Taken at 12:47:57AM)



 This is a zoomed in view from the last image. The red circle highlights the pressure cooker bomb that was used just moments after this photo was taken. The use of this explosive created an enormous cloud of smoke that covered the entire street. While the street was still cloudy with smoke one of the brothers started running down the street towards the officers, while still engaging them in gunshots. As he got closer to the officers, within 10 -15 yards of them he was taken down. From my vantage point I did not see whether he was tackled to the ground or brought down by gunshots.



As the one brother was running toward the officers the second got back into the SUV, turned it around in the street and proceeded to accelerate at the vehicle barricade. This image shows the black SUV charging the officer vehicles. (Taken 12:50:57AM)



This is a zoom-in from the last image and the red circle highlights where one of the brothers was taken down and still laying in the street. The black SUV proceeded to accelerate towards the officers and drove in between the two cars at the top of the picture. The SUV side swiped both cars taking out doors and windows and ultimately broke through the vehicle barricade and continued driving west on Laurel St. This was the last I saw of the black SUV.



This image was taken from the east-facing window. As soon as the black SUV had left the street officers rushed toward the green sedan and the spot of the shooting. As soon as officers got to the vehicle they started alerting all others on scene that there were “IEDs” on the street and for everyone examining the scene to clear the entire street. Also pictured at the bottom of the image is a Watertown Police SUV that had crashed in our driveway at the start of the gunfight and had many of its windows shot out. (Taken 12:57:52AM)



At the bottom of this image is the blast mark from the pressure cooker bomb that exploded in the middle of the street. At the top of the image, the bright light is a bomb detecting robot that was moving toward the blast mark. (Taken at 1:20:10AM)



Here bomb squad personnel inspect the blast mark of the large explosion.  (Taken 1:39:22AM)



Here heavily armed agents are still in search of the suspect on Laurel St. (Taken 2:14:54AM)



Here is the bomb detecting robot inspecting the vehicle from the back right passenger seat. (Taken at 2:49:19AM)



After shooting had stopped my roommate found a bullet hole that penetrated his west-facing wall and continued to pierce through his desk chair. His room is on the 2nd floor corner of the house, closest to the street, with west and south facing walls



The bomb squad had finally inspected the entire vehicle and all the backpacks beside it and have cleared the area.  (Taken 5:45:25AM)



Armed Agents searching and evacuating all homes on Laurel St. They evacuated ours shortly after this photo was taken. (Taken at 6:01:17AM)


After being evacuated from our home, we spent a long and emotionally straining day in our neighbor’s house down the block. My roommates and I are all very grateful that we made it through such a terrifying event unharmed. These kind of horrifying events make you realize how precious life really is and the need to cherish every moment you have. You quickly reflect on the people that surround you and how important those relationships are in your life. I know I am truly blessed to have my health and safety after this horrible event and am thankful for every person that has touched my life. Thank you to all of my family, friends, and the incredible number of people who reached out with love and support.

Truly Blessed,



P.S. Thanks to Acceleration Partners & Growth Spark for all their help and advice.


OnHand has designed and begun production on 8GB BOSTON STRONG USB Wristbands which will be ready for delivery starting May 6th.  ALL proceeds collected from the sales of these BOSTON STRONG USB wristbands will be donated to The One Fund Boston, Inc. to help those victims who were most affected by the events in Boston. Please click the graphic below to purchase or visit http://www.getonhand.com/products/boston-strong-usb-wristband


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